Last Updated: August 19, 2026
Before using the websites, mobile applications, reservation systems, and related services (collectively, the "Services") operated by FOOD & LIFE COMPANIES USA, CORP., FOOD & LIFE COMPANIES USA, LLC, and their current and future affiliated entities (collectively, "Company", "we", "us", or "our"), please read these Terms of Use carefully. By accessing or using the Services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Services. We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting a notice on the Services, updating the 'Last Updated' date, sending an email prior to the changes taking effect, or by any other means we deem appropriate.
The Services are not intended for children under the age of 13. By using the Services or creating an account, you represent and warrant that you are at least 13 years old. If you are between the ages of 13 and 18, you may use the Services only with the involvement and valid consent of a parent or legal guardian.
Your use of the Services is also governed by our Privacy Notice (https://sushiro-usa.com/privacy-policy). Please review our privacy policy, which explains how we handle your personal information.
To use certain features, you may need to register for an account by providing required information. You are responsible for maintaining the confidentiality of your ID and password, and you are prohibited from letting third parties use your ID or password. You are responsible for all acts performed using your ID and password, regardless of whether you used them yourself. You must notify us immediately if your ID or password is lost or stolen.
The copyrights, trademark rights, and intellectual property of the images, text, video, audio, programs, and other information on the Services belong to the Company or its licensors. You may not use, copy, modify, distribute, or sell these materials beyond the scope stipulated by law without the Company's prior written consent.
When using the Services, you are prohibited from engaging in the following acts:
Violating laws, regulations, ordinances, or public order and morals.
Infringing on the intellectual property, privacy, or other rights of the Company or third parties.
Engaging in business or profit-making activities using the Services.
Using or providing harmful programs such as computer viruses.
Making false declarations, such as registering another person's information or impersonating another user.
Acquiring or using points or rewards through fraudulent means.
Falsifying, tampering with, altering, or erasing any information or content recorded on or transmitted through the site or application.
Interfering with, disrupting, or attempting to interfere with the proper operation or security of the Services.
Engaging in any other conduct or act that the Company deems, in its sole discretion, to be harmful, objectionable, or inappropriate.
If you participate in our rewards or points program, points will be granted for designated actions. Points expire according to the validity period set by the Company. You cannot share, combine, give, or transfer accumulated points or rewards to other users. We reserve the right to revoke points or rewards if they were obtained through fraudulent means or in violation of these terms.
The Services may include reservation, waitlist, or queuing features. We retain full and sole discretion to manage, interpret, control, modify, or cancel any such reservations or waitlist entries in accordance with our operating policies. These features do not guarantee immediate seating or specific waiting times, and we assume no liability for any delays, cancellations, or unavailability regarding these services.
We may suspend or discontinue operation of the Services without notice due to system maintenance, failure of communication lines, force majeure such as earthquakes, fires, or power outages, or other reasons we deem necessary. We are not liable for any damages incurred by you as a result of such suspension or modification.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WHILE INFORMATION IS CAREFULLY COMPILED AND MANAGED, WE DO NOT GUARANTEE ITS ACCURACY, SAFETY, OR USEFULNESS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, AND FREEDOM FROM COMPUTER VIRUSES.
AS PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY DAMAGES INCURRED BY YOU AS A RESULT OF YOUR USE OF OR INABILITY TO USE THE SERVICES, UNAUTHORIZED ACCESS, OR COMMENTS MADE BY A THIRD PARTY. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY KIND. IN NO EVENT WILL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY IN CONNECTION WITH THE TRANSACTION GIVING RISE TO THE CLAIM OR $100, WHICHEVER IS GREATER.
As permitted by applicable law, you agree to defend, indemnify, and hold the Company, its parent companies, subsidiaries, affiliates, and their respective officers, directors, employees, and agents harmless from and against any and all claims, damages, losses, costs, and expenses (including attorneys' fees) arising out of or in connection with your breach of these Terms, your violation of laws, or your use of the Services.
Before initiating formal arbitration, you and the Company agree to attempt to resolve any dispute informally for sixty (60) days. Written notice of dispute must be sent to: FOOD & LIFE COMPANIES USA, LLC, 361 Newbury St., Suite 471 Boston, MA 02115 or via email to info@flc-usa.com.
Any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally shall be settled by final and binding arbitration administered by JAMS (or the American Arbitration Association, "AAA") under its Consumer Arbitration Rules. This arbitration agreement is governed exclusively by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL DISPUTES MUST BE RESOLVED ON AN INDIVIDUAL BASIS. BOTH YOU AND THE COMPANY WAIVE ANY RIGHT TO BRING, JOIN, OR PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF THIS CLASS ACTION WAIVER IS DEEMED INVALID, THE DISPUTE MUST BE RESOLVED IN COURT, NOT IN ARBITRATION.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE PARTIES HEREBY IRREVOCABLY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO A JURY TRIAL FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.
Either party may bring an individual claim to a small claims court of competent jurisdiction.
These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by, construed, and enforced in accordance with the laws of the State of Delaware, U.S.A., without regard to its conflict of law principles.
To the extent any dispute, claim, or litigation is not subject to binding arbitration under Section 12 (including for the enforcement of an arbitration award or provisional injunctive relief), you and the Company irrevocably submit to the exclusive jurisdiction and venue of the state and federal courts located in the State of Delaware, or in the U.S. county where the Company maintains its principal place of business in the United States at the time of the claim.
If you have any questions, you can contact us at info@flc-usa.com or mail us at FOOD & LIFE COMPANIES USA, LLC, 361 Newbury St., Suite 471 Boston, MA 02115.